High Road Automotive Reviews

See what our customers say About Us

As the leading auto repair shop in Seattle since 1984, we are honored to have so many of our customers leaving us honest and heartfelt reviews with their experience with the auto mechanics and rest of the team at High Road Automotive. See what our customers are saying about us below:

 

5

Laura, thanks a lot for rating us. Your feedback matters to us. Please stay well and healthy, Your High Road Team.

- High Road Automotive
5

Great service

Hummie, thank you for reviewing us. Your experience is very important to us. Please stay safe, Your High Road Team.

- High Road Automotive
5

This team truly is professional.

DHandEmily Henry, thanks a lot you for your feedback. We are glad you have great experience with us. Please take care, Your High Road Team.

- High Road Automotive
5

Best service center in Ballard. They helped me get a warranty fix for my car.

Hi Brittney, thank you for reviewing us. We appreciate your feedback and we are happy we were able to help you. Please stay healthy and safe, Your High Road Team.

- High Road Automotive
5

So professional and knowledgeable. They treat your car like a patient, not simply a machine.

Thanks Laura! We really appreciate your trust.

- High Road Automotive
5

They took the time to answer all of our questions about a failed Prius battery, in the end telling us that the best option was to get it done at a dealership. Thank you so much High Road Automotive for looking after our best interests!

Hi Melanie! Thanks a lot for your kind words. We try to serve in your best interest. Hope you are doing well and staying safe, Your High Road Team.

- High Road Automotive
5

As long as I'm in Seattle, I will always use High Road! This is the 2nd time I've needed service on my Mazda 3 and they have made this process really enjoyable (not usually the first word that comes to mind when needing to fix my car). They not only do great work but their customer service is absolutely top notch. I can't recommend them enough.

4

This is my new favorite shop. I'm so sick of hearing things like, "We couldn't find the leak, but don't worry about it, it's not that bad." If it's on the factory maintenance schedule, I want it done. If it leaks, I want it fixed. If I'm going to need to change it soon, I want to hear about it so I can plan for it. I want to know what condition my battery is in, and what level my oil was at when I brought the car in. I'm not paying for an oil change (I can easily do that myself). I'm paying for peace of mind and a trained eye. High Road provides both, and they're friendly too! If all you want is a quick and cheap oil change, or for a mechanic to piecemeal your car along, this is not the place for you. If you don't mind paying a few extra bucks for a mechanic that isn't going to cut corners, this is the place to go.

5

Jacob, thank you for rating us. Your experience with us matters. Please stay safe, Your High Road Team.

- High Road Automotive
5

Brady, thanks a lot for rating us. Your experience matters to us. Please take care and stay safe, Your High Road Team.

- High Road Automotive
High Road Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call High Road Automotive (206) 789-7521 if you have any issues in accessing any area of our website.
1531 NW Leary Way Seattle, WA 98107 (206) 789-7521