High Road Automotive Reviews

See what our customers say About Us

As the leading auto repair shop in Seattle since 1984, we are honored to have so many of our customers leaving us honest and heartfelt reviews with their experience with the auto mechanics and rest of the team at High Road Automotive. See what our customers are saying about us below:

EXCELLENT
73 reviews on
STEELERS Nation
STEELERS Nation
April 24, 2022.
Won’t take my car anywhere else. They have been servicing my Toyota Sienna 2004 for over 5 years now have never had a problem top quality work and awesome customer service.
Anthony Fantozzi
Anthony Fantozzi
April 5, 2022.
Great shop! These guys know what their doing!
Brett Worrall
Brett Worrall
January 26, 2022.
Excellent Honda shop. Not the cheapest place. Skilled repair folks who are friendly, communicative & seem to genuinely care. Loaner cars available. My 2011 car feels brand new!
Taylor Russell
Taylor Russell
September 15, 2021.
I went to High Road for a general check-up on my 2003 Honda CR-V that was getting close to 200k. They were a bit higher priced than other shops, but it was absolutely worth it for the convenience, speed, and service. I was able to book an appointment quickly; I received a complimentary loaner car; I loved their very detailed reports on everything my car-baby needed; and the turnaround time for the work I had performed was 24 hours. Communication was easy and great - primarily text message which I found worked a lot more efficiently than playing phone tag! I would recommend this shop to anyone wanting peace of mind and an easy experience for their car troubles.
Amy Meyer
Amy Meyer
June 7, 2021.
My partner and I have both been taking our cars to High Road for years. He and I have very different vehicles (he has an older Honda and I have a Prius); they provide us both with equally skilled service. Prompt phone pickup, and consistently kind, patient, competent help (I recently had a fair amount of work done which required several phone calls and I spoke with Matt every single time). No price gouging, no pressure to get extra work done, and they always provide a full report of the entire vehicle, and make notes of trends over the years (such as consistently low oil, in my case 😬). I even specifically said I wanted to have my tires rotated and was told that wasn't actually needed at this time. I really appreciated that, because it would have been so easy for a less reputable business to just say "okay" and charge me for that service. The fact that they didn't let me pay for unnecessary work really meant a lot to me and shows integrity and honesty. I'm so grateful to have found a mechanic that I can feel completely confident in, and I would recommend them to everyone. They show a level of care and professionalism that is hard to find.