Seattle AUTO REPAIR

Won’t take my car anywhere else. They have been servicing my Toyota Sienna 2004 for over 5 years now have never had a problem top quality work and awesome customer service.

Great shop! These guys know what their doing!

Excellent Honda shop. Not the cheapest place. Skilled repair folks who are friendly, communicative & seem to genuinely care. Loaner cars available. My 2011 car feels brand new!

I went to High Road for a general check-up on my 2003 Honda CR-V that was getting close to 200k. They were a bit higher priced than other shops, but it was absolutely worth it for the convenience, speed, and service. I was able to book an appointment quickly; I received a complimentary loaner car; I loved their very detailed reports on everything my car-baby needed; and the turnaround time for the work I had performed was 24 hours. Communication was easy and great - primarily text message which I found worked a lot more efficiently than playing phone tag! I would recommend this shop to anyone wanting peace of mind and an easy experience for their car troubles. Services: General repairs & maintenance, Steering/Suspension, Transmission, Wheel alignment, Tyres

I went to High Road for a general check-up on my 2003 Honda CR-V that was getting close to 200k. They were a bit higher priced than other shops, but it was absolutely worth it for the convenience, speed, and service. I was able to book an appointment quickly; I received a complimentary loaner car; I loved their very detailed reports on everything my car-baby needed; and the turnaround time for the work I had performed was 24 hours. Communication was easy and great - primarily text message which I found worked a lot more efficiently than playing phone tag! I would recommend this shop to anyone wanting peace of mind and an easy experience for their car troubles.

They failed to catch a very glaring missing part during a complete inspection I paid $168 after tax for. The staff were kind and the process with simple and easy. The line item of what was inspected and given actual measurements on include tire tread, 12v battery health, wiper blade wear, headlight yellowing, noticing soft operation of shock absorbers, coolant condition, and brakes. The estimates given for each were pretty fair - $60 for both wipers, $350 for 12v battery replacement (it’s about 30 minutes of labor and a $170 part on my hybrid). A few other recommendations for replacement of consumable parts/fluids were made based on assumptions of mileage and age without knowing service history - such as recommending replacing the cabin air filter that I had replaced two days earlier. The line items of what was inspected was practically identical to the free Les Schwab inspection. I’m more than happy to pay a fair price for labor from a local shop and the Les Schwab deal is their unique marketing practice, so that would be fine with me if it weren’t for one glaring thing they failed to catch. The entire driver side rear wheel well was fully missing, which I learned days after the inspection from hearing how the car sounds driving in the rain. Something that would be visually caught by anyone spending 10 minutes thoroughly looking at the exterior of the car. It makes me skeptical of how thorough the inspection was, and if I’d known a few days earlier I don’t have a wheel well, I could’ve avoided potential damage caused by driving in the rain without one.

They failed to catch a very glaring missing part during a complete inspection I paid $168 after tax for. The staff were kind and the process with simple and easy. The line item of what was inspected and given actual measurements on include tire tread, 12v battery health, wiper blade wear, headlight yellowing, noticing soft operation of shock absorbers, coolant condition, and brakes. The estimates given for each were pretty fair - $60 for both wipers, $350 for 12v battery replacement (it's about 30 minutes of labor and a $170 part on my hybrid). A few other recommendations for replacement of consumable parts/fluids were made based on assumptions of mileage and age without knowing service history - such as recommending replacing the cabin air filter that I had replaced two days earlier. The line items of what was inspected was practically identical to the free Les Schwab inspection. I'm more than happy to pay a fair price for labor from a local shop and the Les Schwab deal is their unique marketing practice, so that would be fine with me if it weren't for one glaring thing they failed to catch. The entire driver side rear wheel well was fully missing, which I learned days after the inspection from hearing how the car sounds driving in the rain. Something that would be visually caught by anyone spending 10 minutes thoroughly looking at the exterior of the car. It makes me skeptical of how thorough the inspection was, and if I'd known a few days earlier I don't have a wheel well, I could've avoided potential damage caused by driving in the rain without one.