My partner and I have both been taking our cars to High Road for years. He and I have very different vehicles (he has an older Honda and I have a Prius); they provide us both with equally skilled service. Prompt phone pickup, and consistently kind, patient, competent help (I recently had a fair amount of work done which required several phone calls and I spoke with Matt every single time). No price gouging, no pressure to get extra work done, and they always provide a full report of the entire vehicle, and make notes of trends over the years (such as consistently low oil, in my case 😬). I even specifically said I wanted to have my tires rotated and was told that wasn't actually needed at this time. I really appreciated that, because it would have been so easy for a less reputable business to just say "okay" and charge me for that service. The fact that they didn't let me pay for unnecessary work really meant a lot to me and shows integrity and honesty.
I'm so grateful to have found a mechanic that I can feel completely confident in, and I would recommend them to everyone. They show a level of care and professionalism that is hard to find.