A Message to Our Car Care Clients
The safety and wellbeing of our customers and employees is paramount to us. We realize that safe driving in search of the essentials is your top priority which means that getting you back on track is our top priority. These days you need your car for trips to the grocery store, pharmacy and medical appointments.
We know that some are concerned that you will not be able to get your vehicle worked on. The High Road Team is working hard to remain open in order to do so.
We are also taking extra steps to clean the vehicle before and after repairs. We offer a variety of interior and exterior cleaning services including alcohol wipes and an ozone disinfection of the vehicle interior.
Make your appointment on-line or by phone: 206-789-7521, text 206-919-7241, www.high-road.com/service-request.
We are always here for you whenever you need us.
Your High Road Team
Welcome To High Road Automotive – Best Auto Repair Shop!
This is an introduction video of what to expect when you come in and how to reach out to us. For more questions send us an e-mail: service@high-road.com or give us a call: (206) 789-7521
We’re here for you! 🙂
Follow us on Instagram: @highroadauto
Rely on High Road to Take Care of You & Your Family’s Vehicles
We Offer Additional Services for Your Convenience
- You can use our key drop, located on the right side of our garage door, to drop-off your vehicle.
- We will keep you updated by text, email, or phone throughout the repair process.
- We offer FREE loaner cars when available. Please reserve these when requesting an appointment.
- We offer online payments for your convenience.
- We wash and disinfect your car.
- We can leave your car outside for pick-up at a time of your choosing.
- If your vehicle won’t start, we can come and either get it moving again or bring you one of our loaner cars.
- Need fleet vehicle service? Bring them here! We service all Asian and American makes of light-duty trucks and vans.
About High Road Automotive
Owner Fred Wilson’s interest in Hondas started by accident when he took on the task of helping one of his professors with an auto repair job. “A friend helping a friend ” turned into a career. From that first Honda engine rebuild to today, Fred Wilson and his staff of ASE-Certified mechanics and service advisors have continuously improved their systems to provide the most efficient service they can.
Integrity
Fred Wilson believes in testing and retesting. It’s dishonest to replace parts that aren’t bad simply to save time. Standard auto repair shops often guess at what needs to be done and hope for the best. That goes against everything High Road Automotive believes. As our name implies, we take the high road and operate with absolute integrity in every transaction.
Ahead of Our Time
In order to maintain the system of tracking inspection results and repair jobs, the owner had to create his own software program because one did not exist. They’ve had a DVI system in place before the auto industry even recognized the need for one.
We were also among the first businesses to value sustainability. We’re an Eco-Clean, COVID-mindful workspace.
Training and Education
We value education and training. Our owner has achieved Master Technician status as well as one other technician on staff. Our mechanics are ASE-Certified. The certification shows our experience and allows us to teach others what we know. Teaching is vital to High Road Automotive. We will continue to improve our processes and teach what we know.
Our team understands that auto repair work is both art and science. We treat each car repair job as a project. There are no cookie-cutter repair jobs at High Road Automotive. In 1984, our business started as a friend helping a friend, and that continues today. We think of our customers as friends, and we have your best interest in mind. You can trust the work that our shop performs. To top it off, all of our work is backed by 3-year/36K-mile Warranty through O’Reilly. Trust us with all of your auto repair needs, and you’ll soon become a long-term friend/customer, as in the testimonial below:
“We have gone to High Road for almost 30 years and have bought only Hondas specifically so that we can continue having the High Road team be our mechanics. They operate with the highest integrity. We trust them completely. As an example of their integrity, we recently bought one of their loaner cars, a 1995 Honda. Two weeks later, the transmission failed. Even though we had specifically bought the car “as is,” the High Road team was chagrined that one of their cars failed and replaced the transmission in it for free.” — David H.
When you need service on your vehicle, trust the auto repair shop that got its start and built its systems by valuing integrity. High Road Automotive in Seattle will zero in upon precisely what your car needs, so you only pay for essential parts and services. Schedule an appointment today. We are conveniently located at 1531 NW Leary Way, Seattle, WA 98107, and we are open Monday through Friday, 8:00 am to 5:30 pm.
Skills To Earn
High Road Automotive was born over 30 years ago, when Fred Wilson and his friend Randy, took on fixing a UW professor’s car in the university parking lot. They succeeded, were given the moniker ‘Doctor of Honda’ by the professor, and out of that, the business was born. Formally named “Dr. Honda” in the early days, the business started very small in 1984, but grew quickly. Randy opted to move on to Colorado, to pursue a career in teaching. The business was renamed High Road Automotive to reflect the growing list of makes served. In over 30 years, Fred has crafted a business built on constant learning, innovation and a desire to fix the car properly on its first visit. “
Best In The Northwest
Over the years cars have changed, evolving from traditional automobiles into sophisticated, highly computerized, electro-mechanical marvels. High Road Automotive has evolved as well; we now have one of the most thoroughly equipped shops in the Northwest. We continually purchase the most recent computerized diagnostic equipment and our High Road staff attends update trainings at every opportunity. We are proud of our staff and the excellent work they turn out.
Beginning in the last few years Fred has served as an industry instructor, teaching classes to other mechanics from all over the United States and Canada.
National Recognition Of High Road Automotive
National Recognition Of High Road Automotive High Road Automotive was Nationally recognized in trade magazine Motor Age. Read the article we were featured in!
Civic Responsibility, Charity, and Leadership
Tradition Of Service
As truly a family business, the next generation of Wilsons are now populating our service desk and out in our work bays. They are carrying on the tradition of outstanding service: work that you can depend on. In addition to becoming world-class craftsmen, they are learning civic responsibility, charity, and leadership.
Global, Regional, Local
In addition to providing excellent service to their community members who own cars, the High Road Automotive owner is also passionate about serving his world: he has helped build a hospital in Africa; each year he builds housing and repairs vehicles on the Yakima Reservation, he supports local shelters and donates labor to those less fortunate. High Road Automotive is intentional about remaining a contributing corporate citizen and a valuable asset to its community.
About High Road Automotive
High Road Automotive serves our community with Expert Knowledge and Expert Experience in auto repair and service. We provide a family owned and operated business, employment, and complete auto service, using clean environmentally sound practices. We care about our customers, their vehicles, and our community.
High Road Automotive serves our local Seattle community with Expert Auto Repair Knowledge and on-going training to stay up to date. We are a family owned and operated local business using clean, environmentally friendly service practices. Our auto repair shop invests in the best diagnostic and repair equipment available to be prepared to meet the repair needs of the complex vehicles on the road today. We care about you, our customers! As a local Ballard area business, we’ve been a part of this community for many years and will be here in the future when you need us. Thanks for trusting High Road Automotive with your vehicle repair and maintenance needs!
Fred Wilson – Owner
Meet The Team
High Road Automotive Team
Leo – Tech
Fred – Owner
David – Tech
Michael – Service Advisor
Judson – Tech
Message Us
Have a question, comment, or just need to share some information with High Road Auto? Give us a call at (206) 789-7521, send a text to (206) 919-7241, or send us a message using our contact form.
Request Service
Ready to have High Road Automotive perform necessary service, maintenance or repair on your vehicle? Contact us by phone, email or use our convenient Service Request form.