Seattle AUTO REPAIR

This is a top notch repair place. They are a little more expensive but are no-nonsense honest and friendly. I trust them to do the right work and be upfront about what needs vs should be done

Great mechanic in Seattle. Prices are fair but most importantly they'll never try to sell you a service you don't need.

They've done a great job on my Toyota Prius, and are great at explaining which things really require fixes right away, and which can be put off.

I've been using High Road to maintain my cars for more than 25 years. They're trustworthy mechanics.

I’ve been getting my cars serviced here well over 30 years. I have always had great reliable service with honest recommendations on what needs to be done and what can wait. After moving across town, I still drive back to them for service.

We've been bringing our 2005 Honda CRV to these guys ever since we bought it, almost 15 years ago. Over that time, things have naturally needed to get fixed, routine maintenance, etc. and they have always been very transparent about what needed to be done immediately & what could be deferred. They pride themselves on keeping old cars going for as long as possible. I love the detailed written reports that they provide as it helps me to understand and explain to my spouse "what happened." A couple years ago we needed to have brake work done and they re-did both rear brakes (sorry I don't have the report in front of me so I can't remember exactly what.) Anyway about a year later, one of the brakes started dragging. We brought it in, and because the part was just *barely* out of warrantly, they fixed it for free. They ate the costs of labor. Last month the other brake started dragging. (Apparently, because this is our ski car, it has a lot of rust on the brakes due to salt.) Again, they fixed it for free, eating the labor costs, and did it immediately. What incredible service! They really stand by their work and care about customer's experience. And they are really nice people, to boot.

I've been taking my Honda for 8 years, and now my Toyota for 5 years, for regular preventive maintenance and oil changes. I feel that they do not try to up-sell services that are not necessary. They are good about communicating the status of your car throughout the day it's in the shop. They'll email a report with various items that could be repaired but don't push to repair things that are not necessary. They have loaners if you need them and they're super close to bus lines that get you downtown quickly.

I just keep updating with 5 stars. High Road customer service is incredible. They are straightforward and honest, and now know my lifestyle/car-owning history so well that they offer up the best strategies around urgent, lower priority and higher priority maintenance needs. They are my trusted go-to, hands down.

Fixed the AC on my 2009 Civic. Thankfully didn't require a new compressor, just some stuff adjacent to it. No complaints (other than me whining about the price of repairs, but it was much cheaper than installing a new compressor), it keeps my AC going through this summer, which buys me time to decide if I want to keep or sell my car.