High Road Automotive Reviews

See what our customers say About Us

As the leading auto repair shop in Seattle since 1984, we are honored to have so many of our customers leaving us honest and heartfelt reviews with their experience with the auto mechanics and rest of the team at High Road Automotive. See what our customers are saying about us below:

 

5

The folks at High Road were super helpful, communicative, and knowledgeable. Truly just great, honest service. Will definitely be using again. Services: Brakes, General repairs & maintenance

Hi Pat, thank you so much for your kind words. We appreciate your feedback and support. Stay safe and healthy and let us know if you need further help with your vehicle. We are here for you, Your High Road Team.

- High Road Automotive
5

For over 15 years we have taken our cars. They always tell us what needs to be done now, soon, and things to watch out for in the future. All the crew there have great attitude toward customers and professional regard for their work.

Thank you for your kind words, Chuck. We always appreciate your feedback. We hope you and your family stay healthy and safe! Remember, if you have any questions we are here to help you. Your High Road Team

- High Road Automotive
5

Knowledgeable and skilled staff. Terrific pricing and very quick repairs. Recommendations offered, but not pushed on you in the slightest. Overall exceptional experience and would return and recommend to family and friends in a heartbeat. Oh and the shop was very clean.

Ambre, thanks a lot for your your kind words and for your support. We appreciate your feedback on your experience with us and we hope you, your family and friends stay safe and healthy. Let us know if you have any questions, concerns or need any further help with your vehicle, we're here for you and we're always happy to help you. :-)

- High Road Automotive
5

If i lived in Seattle, I would be their best customer. I bought a car from a guy who assured me he was the sole owner, and all receipts were with the dealership, blah blah blah. I bought the car, and then discovered that he wasn't, of course. But there was a small sticker showing that High Road had done some work on the car, when it actually belonged to a previous owner. I called them, since i had no true history on the car. Michael was great. He opened up all the receipts, and emailed me each one, so that i could see what was done on the car previously. This was really above and beyond. For every jerk person, there is a business like High Road.

Thanks for the kind words. We are quite particular about keeping detailed records. They come in handy often.

- High Road Automotive
5

This business is wonderful! They are customer focused, trustworthy, kind, and flexible. Today, they managed to squeeze me into their very busy day to evaluate my tire concern. They did an immediate assessment, and fixed it on the spot. After paying for their service, they contacted me later to say the service was free as it was covered under their warranty.

Hi Christine! Thanks a lot for your feedback. We are always happy to help. Please take care and stay healthy and safe!

- High Road Automotive
5

I've been a happy High Road customer for decades. I appreciate the way they give me a list of things to do today and things that will need to be done in the near and distant future. I also appreciate being able to call and ask questions, like can I change the battery in my key less remote myself? Not only did I learn I can, but the service adviser told me which battery to buy. Highly recommend.

Leslie, thank you so much for your feedback. We are so glad that we were able to help you and that you had a great experience with us. Take care and if you have any questions let us know. We're always happy to help. :-) Have a wonderful weekend, Your High Road Team.

- High Road Automotive
5

I've used High Road for more than 10 years and 3 cars (Subaru Outback, Honda Fits) and I have always been 100% satisfied. Clear communication, quality work, and delivered on time. Once they saw my daughter drive by in my car with a low tire and they called me to warn me. She avoided ending up with a flat tire. It doesn't get any better than that.

Dale, thank you so much for being a loyal customer! We always appreciate your feedback. Keeping you and your family safe is our priority. You know where we are whenever you need us. ;-) Take care, your High Road Team.

- High Road Automotive
5

My friend recommended this shop to me because he felt they were honest and did good work. I had them do a knock sensor and wheel baring the first time. Not long after I had an air leak. I love the fact that they text you to give you updates throughout the whole process. They also went above and beyond to find a rare air pump seal that prevented them from replacing the whole pump & saved me about $500. Strongly recommended!

Hi Matt! Thank you so much for your kind words. We are so happy you had a great experience with us and we could find the best solution. Take care and let us know if you have any questions or need any further help, we're here for you. :-)

- High Road Automotive
5

I've been taking my vehicles to High Road for over 15 years and have been consistently pleased with the level of service. In particular, I appreciate the forward-looking approach that allows me to anticipate when larger-ticket maintenance items are coming up. High Road stands behind their work and in the many years I've been coming here, they promptly (and for free) took care of things the one time there was a mistake on their end. Highly recommended.

Tim, thanks for rating us. We appreciate your opinion. Stay safe, Your High Road Team.

- High Road Automotive
5

I had recently taken my vehicle (2016 Cadillac) to the dealership I purchased it from for servicing, and was told I had a coolant leak caused by a crack in a hose that would by $400 to repair. For a second opinion (and to find a shop in the neighborhood that could help me), I went to High Road. They were able to inspect my car within the week, and found that the issue wasn't an expensive-to-replace hose, but it was just a metal clamp that needed to be replaced. They also inspected the rest of my vehicle and gave me a very detailed description of everything they noticed and recommended, and they were happy to humbly answer any questions I had. I'll definitely be returning to High Road for the rest of my car needs. The prices were fair, the loaner car was convenient for the day, and above all they gave me a trustworthy diagnosis and were great to interact with. Thanks!

Hi Tuck! We are so excited to know that we've become your go-to auto repair shop! :-) Thank you so much for your kind words. If you need us you know where to find us. Stay safe and enjoy the warm days.

- High Road Automotive
High Road Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call High Road Automotive (206) 789-7521 if you have any issues in accessing any area of our website.
1531 NW Leary Way Seattle, WA 98107 (206) 789-7521