My partner and I have both been taking our cars to High Road for years. He and I have very different vehicles (he has an older Honda and I have a Prius); they provide us both with equally skilled service. Prompt phone pickup, and consistently kind, patient, competent help (I recently had a fair amount of work done which required several phone calls and I spoke with Matt every single time). No price gouging, no pressure to get extra work done, and they always provide a full report of the entire vehicle, and make notes of trends over the years (such as consistently low oil, in my case 😬). I even specifically said I wanted to have my tires rotated and was told that wasn't actually needed at this time. I really appreciated that, because it would have been so easy for a less reputable business to just say "okay" and charge me for that service. The fact that they didn't let me pay for unnecessary work really meant a lot to me and shows integrity and honesty. I'm so grateful to have found a mechanic that I can feel completely confident in, and I would recommend them to everyone. They show a level of care and professionalism that is hard to find.
Amy, thank you so much for your kind words, for your trust in us as your family mechanic and for your support. We highly appreciate your feedback and your experience with us and we are very happy that we were able to save you some money and focus on the necessary services. You know we are here for you if you have any questions, concerns and need further help with your vehicles, right ? 😉🤗 We are always happy to help you. Take care, your High Road Team.
- High Road Automotive