Automobiles work incredibly hard. Occasionally a part, or parts, will wear out. Even with proper maintenance the constant vibration of road travel, winter salt, abrasion by sand, expansion, and contraction from heat and cold will attack a component and cause a failure. The replacement of a broken part is referred to as a “repair”.
Repair is much more complicated than it sounds. Accurately determining which component has failed is referred to as “diagnosis” or “testing” Because many parts of a car are now responsive to computer command and adjustment, the art of diagnosis is to perform a rigorous testing regimen which determines which part actually caused the problem. Often a computer will perform adjustments that hide the failing part until it is completely broken. Without the diagnostician, a technician can only make an educated guess. The diagnostician is usually the most seasoned expert in the shop.
Once the failed part is determined, proper procedures are followed to ensure that the repair is made to the same quality as when the car was built. We use the highest quality parts and adhere strictly to professional standards so that our work can be relied upon. We provide one of the longest repair warranties in the business, which includes both parts and labor.